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Your voice and stories matter

WYL and The Office of the NYC Public Advocate* are working together to to protect the rights of renters and help ensure safer, healthier living environments. 
Through this collaboration, tenants will be able to use WYL’s standardized resident experience assessment to share their stories, including at properties owned by the city’s worst landlords, to help spur change in their building and improve housing quality for all renters.

*WYL, Inc. is working in partnership with the Office of the New York City Public Advocate. This webpage is not an official government webpage. The content on this webpage is maintained by our marketing team and does not reflect the views of the Office of the New York City Public Advocate. If you have any thoughts or concerns please contact WYL at help.wyl.co/kb-tickets/new.

Sharing your story can:

Amplify your voice and perspective and help you and your neighbor to shape the home you live in and future policies that improve the lives of renters all over the city. 

Help New Yorkers understand which landlords from the Landlord Watchlist have sufficiently addressed the conditions and concerns reported by their renters.

Guide housing providers to repair their buildings and make operational decisions that prioritize comfort, accessibility, and quality housing for every resident.

Empower tenants, public officials, advocates, and others to hold property owners accountable and push for improved housing conditions.

What is the Worst Landlord Watchlist?

The Office of the New York City Public Advocate’s Worst Landlord Watchlist is an annual data-driven list which spotlights negligent property owners in New York City. Landlords on the list are determined by the number of widespread, persistent, dangerous housing violations in their buildings. Private landlords are ranked objectively according to data obtained by the Department of Housing Preservation and Development (HPD).
The list serves as an information-sharing tool that empowers tenants, public officials, advocates, and others to identify which residential property owners consistently flout laws intended to protect the rights and safety of tenants. It has been published every year since 2010.

More about the participating organizations:

WYL(Whose Your Landlord)

WYL (WhoseYourLandlord) is an organization that develops technology to capture resident feedback about the living experience, rental unit conditions, and management services in multifamily rental properties.
WYL also develops technology and services to provide data analytics and insights to owners and operators of multifamily rental properties.

The Office of the NYC Public Advocate

The Public Advocate for the City of New York is a citywide elected official serving as the ‘voice of the people’ to provide an oversight role and hold other branches of government accountable.
Jumaane D. Williams, who has served as Public Advocate since 2019, is a former tenant organizer and Council Member who chaired the Committee on Housing and Buildings. In addition to publishing the annual Worst Landlord Watchlist, the office provides support for tenants and homeowners throughout the year.

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